Cetizen - The largest used phones online marketplace in South Korea
Why Cetizen? In buying used smartphones in South Korea
1. Perfect buyer protection
Cetizen provides an escrow service for the buyers who want to buy used smartphones from the sellers through Cetizen. As you know, Escrow service means that funds are held by a third party until the item is delivered to the buyer and receive confirmation that the goods shipped as described.
2. Meet cheaper prices
Through Cetizen buyers can buy used smartphones of Samsung, iPhones at chapter prices because the platform of Cetizen is based on Customer to Customer transaction.
3. Most of used smartphones on Cetizen are in good condition and perfectly functional. IF NOT, buyer can send the defective phone back to seller and get a refund from Cetizen.
Escrow system for buyers and sellers
Cetizen is a platform provider 0f an escrow service for the buyers who want to buy used smartphones from the sellers through Cetizen. The funds from buyers are held by Cetizen until the item is delivered to the buyer and Cetizen receives confirmation that the goods shipped as described from buyer.
1. Sales and purchase procedure
(The following steps set out how the process works under the normal sale and purchase procedure and what is required under auction.)
Remarks
1. Seller should be a member of Cetizen to list used mobile phone for sales on Cetizen. If not a memebr yet, please join us first.
4. Enter the delivery reference number and invoice number before 9 P.M on the next business day
5. The purchase decision should be made within 4 business days from the delivery date based on the invoice date.
6. Payment should be made by 5 P.M on the 4th day after the final purchase decision.
2. Return and Refund procedures
Remarks
1. Contact seller for a refund: It is recomended that buyer contacts seller before buyer ships back seller the purchased phone seller
2. Return the purchased phone for a refund
3. Confirming the receipt of the returned phone : Seller should confirm the rreceipt of the returned phone within 4 business days of receiving the returned phone
4. Refund: Seller should refund buyer upon receiving the returned phone.
Guidelines for the Secure policy; Transactions detailed The (the Click)
Identity authentication guide
If you transact more than 3 times, you need to be authenticated.You can use your mobile phone or i-PIN to authenticate yourself.
1. Mobile phone identity authentication procedure guide
You can authenticate yourself through the name of domestic(Korea)mobile companies’ subscribers.(Foreign residents in Korea are available)
1) Select your mobile company
2) Enter mobile phone subscription information (Name, date of birth, gender, phone number)
3) Enter authentication number(Enter authentication number sent to mobile phone)
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